Shipping Policy
Currently, we only ship to 48 contiguous states.
We ship on Mondays unless it is a holiday, then Tuesday.
Also, if I cannot fulfill all the orders in one day, some may ship on Tuesday.
Live Animals are fasted for 2 days before shipping. (It won't hurt them a bit.) So, if you order fish on a Saturday or Sunday, I will not ship them that immediate Monday. They will ship the following monday.
Dry goods shipping is flat $10.00 and can be combined with live plants or live animals.
Live plants shipping start at $10.00. Three to 9 plants is $17. 10 or more plants is $24.
All live animals shipping cost is $24.00. This remains constant whether you order one fish or 100.
Live animals, plants and most dry goods can be shipped together, but the higher shipping rate ($24) will apply.
Live arrival guarantee: While shipping problems are very rare, live arrival is guaranteed. You must send me clear photos of fish in unopened bags within 2 hours of delivery. Guarantee extends to fish/plants replacement or refund only. Shipping costs cannot be refunded.
Local delivery or pick-up may be available by appointment. Please message me before ordering to check.